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The purpose of this position is to provide safe, customer service-oriented transportation to all passengers of Rainbow Rider.  Responsible to provide all transportation assignments from the dispatch center and to provide on-time, reliable service in the safest manner possible and according to system policies and procedures.

EDUCATION/EXPERIENCE: High school diploma or GED.  Transit experience preferred.

LICENSE:  Valid Class B CDL with passenger endorsement (or be able to obtain).

CONTINUING EDUCATION:  Must attend continuing education courses as appropriate.

JOB KNOWLEDGE & SKILLS:   Knowledge of all federal, state, and local laws related to the operation of transit vehicles.  Knowledge of the communities in the service area as well as familiarity with the major roads and retail and medical destinations in the region.  Knowledge of the operations of a transit vehicle including the wheelchair lift and tie-downs.  Ability to communicate effectively.  Thorough knowledge of traffic laws and defensive driving.  Skill in operation of bus/van, hand tools used in the maintenance of transportation vehicle, tablet, cellphone with Bluetooth device.  Sill in First Aid.  Ability to establish and maintain effective relationships with employees, supervisors and the general public. 

PERSONAL COMPUTER (PC) AND EQUIPMENT COMPETENCIES:  Knowledge of basic computer functions, including word processing. 

LANGUAGE COMPETENCIES:  Ability to read, write and clearly speak the English language.  Ability to understand and speak the Spanish language preferred.

EMPLOYMENT VARIABLES: Schedule varies. 

CRIMINAL BACKGROUND CHECK:  Pre-employment and annual criminal background checks will be conducted.  Position is subject to pre-employment, random and reasonable suspicion drug and alcohol testing. 

FEDERAL MOTOR CARRIER SAFETY REGULATIONS SECTION 391:  Position subject to pre-employment and annual Department of Motor Vehicle checks.  Subject to pre-employment checks of job performance, including but not limited to, results of prior drug and alcohol test results.

Be capable of safely driving a public transit vehicle.

Communicate clearly, effectively and completely in a way that makes passengers feel valued and appreciated.

Demonstrate knowledge of streets, highways, retail centers, medical clinics and hospitals, cities, towns and counties in the Rainbow Rider service area.

Demonstrated ability to read a map.

Thorough knowledge of the Rainbow Rider program including the services, routes, schedules, fare structures and policies and procedures.

Pass training courses on safety, defensive driving, lift operations, Rainbow Rider operations policy manual and passenger assistance.

Demonstrated knowledge and ability to perform preventive maintenance checks and complete pre- and post-inspection reports.

Maintain transportation vehicles, including fueling, cleaning and general maintenance.

Capable of operating the lift and tie-down equipment.  Must be capable of operating the lift manually.

Capable of using safety equipment, and the two-way radio equipment according to standard radio protocols.

Demonstrate ability to accurately maintain a driver’s route and schedule log.

Maintain simple records and reports including time records, driver manifests, Accident/incident reports and pre- and post-inspection reports.

Familiarity and compliance with Rainbow Rider policies and procedures on the use of the telephone, two-way radio equipment and mobile data terminals.

Clean bus interior daily, exterior as appropriate.

Required to wear the designated uniform, including shirts, pants shorts, jackets, caps and/or nametags at all times while on duty.

Tobacco products, eating or drinking are prohibited, except at scheduled breaks or meal times, and at no time while in or near the vehicle or while providing service to others.

Prohibited from decorating or placing personal items in transit vehicles that are not necessary in conducting his/her duties.

Keep an accurate timepiece in clear sight at all times of operation.

Capable of collecting the required fares in accordance with Rainbow Rider’s required fare structure.

Accurately log all incidents and accidents in the dispatch log and report all information to the dispatch center.

Be able to lift fifty (50) pounds, carry up to three (3) packages and otherwise provide assistance to passengers.

As directed, attend meetings and training, including those scheduled outside of normal work schedule.

In addition to the functions described above, this position may include other responsibilities and duties as assigned on occasion based upon the needs or requirements of Rainbow Rider.

NOTE:  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Materials and Equipment Used:  Must be able to operate an automobile to drive to various locations and meeting sites; operation of computers and a variety of office equipment required.

Travel Requirements:  Travel to various Rainbow Rider Transit locations and throughout the State for various training related activities several times throughout the year.

Hazardous Exposure Category:  

__ __ Category 1:  Involves an inherent potential for contact with blood, body fluids or tissues.  Appropriate protective measures are required for every employee engaged in Category 1 tasks.

__X__ Category 2:  Involves no exposure to blood, body fluids or tissues in usual work but potential for exposure exists in work environment.  Employees performing Category 2 tasks don’t need to wear protective equipment but they should be prepared to put on protective equipment on short notice.   

            Category 3:  Involves no exposure to blood, body fluids or tissues although situations can be hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids.  

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